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November 16, 2006
My response to "What could we have done to make your recent stay at Doubletree Hotels more satisfactory?"
Overall my stay at Doubletree Hotels was indeed satisfactory. The room was clean, the bed comfortable, the bottle of shampoo tiny. Everything I like in a hotel. But since you asked how you could make my stay even more satisfactory, I came up with two suggestions:
-- Sleeping caps
True, sleeping caps are very nineteenth century. But Doubletree could help spark a comeback. We take great pains to cover ourselves with blankets when we sleep, but we leave our heads exposed to the elements. According to the Internet, more than 40-percent of body heat can be lost through one's head. Think about it: What is a sleeping cap, really, except a little blanket for your head?
-- Personal wake-up calls
Instead of an automated wake-up call, why not come to the room in person? You could slip in using an extra key then rouse the sleeping guest by gently squeezing his or her shoulder while singing softly into his or her ear. If that doesn't work, throw back the curtains and start shouting like a drill sergeant. That should do it.
Thanks for the cookie, by the way. It really was warm!
all the best,
Tom
Posted by teb at November 16, 2006 10:55 AM